15, Number 1
To contact us, click HERE.
For more information on our best-selling, award-winning books,
Need help with HPT terminology? Click HERE
for The HSA Lexicon.
to read our published articles.
to read the latest Ask Harold question and Harold's response
or ask a question of your own!
March 7-8, 2016
ATD Telling Ain't Training Event, Atlanta, GA
April 9-12, 2016
ISPI Performance Improvement Conference, Philadelphia, PA
For details about these events, click HERE
To learn more about engaging Harold Stolovitch to speak at
your organization, click HERE
Harold Stolovitch and Erica Keeps are Certified Performance
Technologists (CPT). The CPT designation is awarded by the
International Society for Performance Improvement (ISPI) to
experienced practitioners in the field of organizational performance
improvement, whose work meets both the performance-based Standards
of Performance Technology and application requirements. For
more information, visit www.ispi.org.
Wow, time does fly when you're having fun. Well, it flies even
faster the older we get! Hard to believe 2015 now has a new status
With the new year, we feel it is time to refresh, repurpose and
introduce new elements to our enewsletter. We start this issue with
a feature entitled, "Harold's Reading and Viewing Guide."
Harold shares his short list of books, articles and videos that
are of interest to the workplace performance professional. Be prepared
for a very eclectic array as Harold draws his inspiration from the
highly technical and scientific to sci fi!
Speaking of great reads, don't miss the article by colleague and
friend, Dana Robinson based on the latest edition of Performance
In the interest of the power of social media, we invite our readership
to share their thoughts, findings and views in a second new feature
entitled "Readers Speak Out." Our vocal followers are
already sharing. Get in on the fun! Send your comments to firstname.lastname@example.org.
Happy New Year!
Erica and Harold
Reading and Viewing Guide
By Harold D. Stolovitch
Here are two readings and a viewing that may
be of interest to you.
Distracted Mind, is an illustrated lecture about our poor,
easily distracted brain. It provides a clear and helpful explanation
of how task interferences and distractions can destroy our
concentration (but offers cues for overcoming these). It deals
with multi-tasking, separating what research tells us about
this activity and mentions the numerous myths and beliefs
that circulate about doing more than one thing at a time.
Are you worried that your senior moments are increasing? Hold
on. Learn about this phenomenon and how it affects both young
Chasing Stars is a wonderful read that is research-based
and offers information and guidance on just how much we should
trust in "star-quality talent." Very helpful and
thought provoking, given the current emphasis on seeking out
the best talent there is.
of Gender delves into the neuromythology of gender differences.
It is a thoroughly researched book with insightful conclusions.
What I most like is the thoughtful examination of physical
versus functional male-female differences.
to read published descriptions for each. Happy viewing and
Guest Author Series
and Dana Robinson are recognized thought leaders in the areas
of performance consulting, strategic partnering and human
performance improvement. They have co-authored seven books
focused on these areas. Jack and Patti Phillips are founders
and leaders of the firm ROI Institute, the leading source
of ROI capability building. They have authored more than 75
books and consult globally with clients who implement their
ROI Methodology. Dick Handshaw is chairman of Handshaw, Inc.,
a firm he founded in 1985. This firm is a leader in instructional
design and performance consulting.
The following article is adapted from the book Performance
Consulting: A Strategic Process to Improve, Measure, and Sustain
Organizational Results, Third Edition, co-authored
by Jim and Dana Robinson, Jack and Patty Phillips and Dick
Handshaw, published by Berrett-Koehler and released in 2015.
Dana Robinson is currently Lead Performance Consultant with
Handshaw, Inc. She can be reached at email@example.com.
are your Reframing Skills?
By Dana Robinson
How many times do you receive a request from a manager similar
to the following:
"We are experiencing an increase in preventable accidents
and incidents. Safety is a primary goal for our manufacturing
facilities. What kind of safety training can we offer operators
"I have two teams who are in continual conflict.
I would like some type of team building experience for them.
What do you suggest?"
This manager, who is your client, seeks your help implement
an already determined solution. It is possible that the proposed
solution will be insufficient to achieve results - and may
even be unnecessary. Business and performance results occur
from the implementation of multiple solutions - a single solution
will rarely be sufficient. The goal for a performance consultant
in these scenarios is to engage the client in a reframing
What's a Reframing Discussion?
FIND OUT BY READING MORE...
Don't Miss Harold in 2016
will be facilitating the ATD Telling Ain't Training event
from March 7-8 in Atlanta, GA. Based on the award-winning
book of the same name, ATD's Telling Ain't Training event
offers an exceptional approach to transforming ineffective
"telling" into training that results in long-term
retention and improved performance on the job. This event
delivers interactive, practical strategies that can be implemented
immediately to improve training programs. For more information,
sure not to miss Harold at the annual ISPI Performance Improvement
Conference where he will present a two-day pre-conference
session - Adding Value as a Performance Improvement Professional
on April 9 and 10. Based on the award-winning, best-selling
books, Training Ain't Performance, and Beyond Training
Ain't Performance Fieldbook, this highly interactive session
delivers the key concepts, principles, and tools that enable
you to transition into an effective performance consultant.
Harold will also be part of the Masters sessions on April
11. Hope to see you there! Find more information on the conference
"I graduated from Purdue's Learning, Design, and
Technology master's degree program (almost a year ago) where
I encountered your book, Training Ain't Performance.
I just wanted to let you know how useful I found and still
find your book. I am using it for a new client and as I pull
it out each time, I am reminded how it was the hallmark book
for me from my program that was filled with many great reads.
I just thought you might like to hear about the impact that
you have made." - Ellen Twomey, Instructional Designer
"I have just finished reading your book Telling
Ain't Training and I wanted to drop you a note to commend
you on an excellent book. I have been reviewing considerable
literature for the past few years and I think your publication
is one of the clearest, straightforward publications I have
come across in a long time. I am recommending that everyone
in our training organization review it as it serves as a great
tool to "bring everything together." - Steve
We would love to hear
your feedback on any of our books.
Please share your comments at firstname.lastname@example.org.
you have a burning learning and performance question? Visit
HAROLD and ask your question for Harold Stolovitch
to answer. Here is a recent submission that might intrigue
As a training-learning
practitioner, I find the differences between neurological/neuroscientific
research principles and cognitive science research principles
to be confusing. Can you untangle these for me?
To read the response, visit ASK
HAROLD . To ask your own question, click on
the crystal ball above, fill out the form and click submit.
Where Will You be Travelling in 2016?
these troubling times, we must remember that terrorism can
happen anywhere. Living in Los Angeles, ever so close to the
recent incident in San Bernardino, is a reminder that staying
home does not remove us from danger.
We all have a choice about how we use our freedom to travel.
It would be a loss to most of us if we allowed fear to inhibit
our curiosity about the world around us.
Our personal travel plans for 2016 are a river cruise in
Europe with friends
and colleagues, a Mediterranean cruise with family from near
abroad, and a road trip along our own US west coast.
We will also be welcoming many family members and friends
into our own home. This is surely one of the many benefits
of living in a vacation location!
Where will you be traveling in 2016? Best to start planning
now! If you'd like some ideas or need help, just contact me
We are passionate about exploring our world!