APRIL 2011
Volume 10, Number 2

To contact us, click HERE.


For more information on our best-selling, award-winning books, click HERE.

Need help with HPT terminology? Click HERE for The HSA Lexicon.

Click HERE to read our published articles.


Click HERE to read the latest Ask Harold question and Harold's response.


May 21 - 25, 2011
ASTD Conference, Orlando, FL 

June 10, 2011
ASTD Research Triangle Area (RTA) Chapter, Raleigh-Durham, NC  

June 27 & 28, 2011
ASTD Telling Ain't Training Mini-Conference, Boston, MA

For details about these events, click HERE.

Telling Ain't Training - Updated, Expanded, and Enhanced!

The second edition of Telling Ain't Training hits bookstores May 2011. After 10 years, this best-selling book has been updated, expanded and enhanced to give readers a fresh look at what works and what doesn't in the world of training and learning. As with the original publication, this book provides an entertaining and practical tour-de-force for every trainer and performance improvement professional.

Telling Ain't Training - Updated, Expanded, and Enhanced deliberately avoids the one-way communication of "telling" trainers how to be more effective. Instead, it uses an interactive approach which models the basic message of the book - that is, humans learn best through active mental engagement. As with the first edition, we have done away with many of the conventions we normally apply to our writings. Except for a very few references to specific individuals from whom we have directly borrowed ideas or words, we have eliminated the usual citation practices. Instead, we have placed at the end of the book a list of references (updated and greatly expanded in this edition) you can consult to dig more deeply into some aspect of what we present. In this second edition, we also provide "endnotes" that not only cite references, but also position them. A new section that addresses technology and learning conceptually and provides rich examples and pragmatic considerations has been added to this edition.

The ultimate goal of the book is to offer the reader an opportunity to break through learning barriers, to separate learning myth from research-based findings, and to dispel counterproductive beliefs and practices that harm the instructional process. An absolute must read for anyone interested, entering or already involved in workplace learning.

After May 20, order your copy at www.astd.org!

Harold & Erica


Effective Learning Systems Models - Part III
By Harold D. Stolovitch and Erica J. Keeps

In this series of articles, we address whole learning systems, some of which are rarely used although they have demonstrated effectiveness. We're not certain why some beneficial systems aren't used more frequently, but our experience tells us that many people in the learning and performance world either don't know about them, don't know how to develop and implement them, or simply are fearful of rocking the boat.

We continue to address these learning systems (natural experience, experimental learning, structured on-the-job training [SOJT], learner-controlled instruction [LCI] and individual developmental plans) which have stood the test of time and have demonstrated effectiveness in this edition of the HSA e-Xpress. For each of these learning systems models, we have created an information chart that can familiarize you with them and help you try them out. In the January 2011 edition of the HSA e-Xpress, we presented structured on-the-job training learning (click HERE to read it), in October 2010, we presented experiential learning (click HERE to read it), and in July 2010, we presented natural experience (click HERE to read it). In this edition, we offer learner-controlled instruction. READ ON...


2011 ASTD International Conference & Expo

Don't miss this year's ASTD International Conference & Expo in Orlando, FL from May 21-25, 2011 where Harold Stolovitch will be presenting a special 1-day pre-conference Telling Ain't Training workshop on Saturday, May 21 from 9:00 A.M. - 5:00 P.M. Harold Stolovitch and Erica Keeps will also be conducting an author chat and signing copies of their newly released Telling Ain't Training - Updated, Expanded and Enhanced on May 22 at 10:30 A.M. For more information on the conference, click HERE.


Sharing Learning and Performance in Singapore

In March 2011, Harold was an invited speaker at the NTUC LearningHub Trainers Conference 2011 in Singapore. Erica and Harold found the people to be most hospitable and eager to share their wonderful country and the work they perform.

In the photo above, Harold and Erica are with the LearningHub's conference organizers, Angeline Thia Chui Lin and Cindy Tan, and invited speaker, Gary Willmott. The photo at right is Harold in the midst of one of his many learning games. The photo at left is Erica working with participants to create an interactive learning session.


At HSA Learning & Performance Solutions LLC, we've seen a lot over the years.  We know the business of learning.  We know the role human performance plays in business success.  We know how to uncover and address needs, then create appropriate solutions.  We pride ourselves on helping organizations achieve high levels of performance - and success.  HSA is a leader in workplace learning and performance improvement.  Our proven learning and performance solutions have helped maximize employee performance at dozens of organizations throughout the world.  Our principals, Harold D. Stolovitch and Erica J. Keeps, share a common passion - developing people. Together they have devoted a combined total of over 80 years to make workplace learning and performance both enjoyable and effective. Their dedication to improving workplace learning and performance is reflected in the workshops they run internationally on training delivery, instructional design and performance consulting. Together, they are co-editors of the first two editions of the Handbook of Human Performance Technology and co-authors of the best-selling, award-winning series of books Telling Ain't Training, Training Ain't Performance, Beyond Telling Ain't Training Fieldbook and Beyond Training Ain't Performance Fieldbook published by ASTD Press. They are also co-authors of the Wiley/Pfeiffer Learning & Performance Toolkit Series.  To learn more, click HERE.

www.hsa-lps.com      info@hsa-lps.com      1.888.834.9928

© 2011 Harold D. Stolovitch and Erica J. Keeps