Volume 10, Number 1

To contact us, click HERE.


For more information on our best-selling, award-winning books, click HERE.

Need help with HPT terminology? Click HERE for The HSA Lexicon.

Click HERE to read our published articles.


Click HERE to read the latest Ask Harold question and Harold's response.


March 1 & 2, 2011
LHUB Trainer's Conference, Singapore, Singapore 

March 29 & 30, 2011
ASTD Telling Ain't Training Conference, Las Vegas, NV 

April 8-13, 2011
ISPI Performance Improvement Conference, Orlando, FL

For details about these events, click HERE.


It's a New Year and time for a new look!  We have modernized the HSA e-Xpress by updating the format and making it more user-friendly.  We'd love to know what you think.  Please let us know at info@hsa-lps.com.

By the way, if you haven't visited our website lately (www.hsa-lps.com), check it out. It, too, has had a "facelift."

Best of success for the New Year!

Harold & Erica


Effective Learning Systems Models - Part III
By Harold D. Stolovitch and Erica J. Keeps

In this series of articles, we address whole learning systems, some of which are rarely used although they have demonstrated effectiveness. We're not certain why some beneficial systems aren't used more frequently, but our experience tells us that many people in the learning and performance world either don't know about them, don't know how to develop and implement them, or simply are fearful of rocking the boat.

We continue to address these learning systems (natural experience, experimental learning, structured on-the-job training [SOJT], learner controlled instruction [LCI] and individual developmental plans) which have stood the test of time and have demonstrated effectiveness in this edition of the HSA e-Xpress. For each of these learning systems models, we have created an information chart that can familiarize you with them and help you try them out. In the October 2010 edition of the HSA e-Xpress, we presented experiential learning (click here to read it) and in July 2010, we presented natural experience (click here to read it). In this edition, we offer structured on-the-job training. READ ON...


2011 ISPI Performance Improvement Conference

Don't miss this year's ISPI Performance Improvement Conference at the Walt Disney World Swan Hotel in Orlando, FL from April 8-13, 2011.  Our friend and colleague, ISPI President, Miki Lane, assures us that this year's conference will be better than ever.  The theme is simple yet profound: THE Performance Improvement Conference!  READ ON...


At HSA Learning & Performance Solutions LLC, we've seen a lot in over 40 years.  We know the business of learning.  We know the role human performance plays in business success.  We know how to uncover and address needs, then create appropriate solutions.  We pride ourselves on helping organizations achieve high levels of performance - and success.  HSA is a leader in workplace learning and performance improvement.  Our proven learning and performance solutions have helped maximize employee performance at dozens of organizations throughout the world.  Our principals, Harold D. Stolovitch and Erica J. Keeps, share a common passion - developing people. Together they have devoted a combined total of over 80 years to make workplace learning and performance both enjoyable and effective. Their dedication to improving workplace learning and performance is reflected in the workshops they run internationally on training delivery, instructional design and performance consulting. Together, they are co-editors of the first two editions of the Handbook of Human Performance Technology and co-authors of the best-selling, award-winning series of books Telling Ain't Training, Training Ain't Performance, Beyond Telling Ain't Training Fieldbook and Beyond Training Ain't Performance Fieldbook published by ASTD Press. They are also co-authors of the Wiley/Pfeiffer Learning & Performance Toolkit Series.  To learn more, click HERE.

www.hsa-lps.com      info@hsa-lps.com      1.888.834.9928

© 2011 Harold D. Stolovitch and Erica J. Keeps