Volume 10, Number 4

To contact us, click HERE.


For more information on our best-selling, award-winning books, click HERE.

Need help with HPT terminology? Click HERE for The HSA HPT Lexicon.

Click HERE to read our published articles.


Click HERE to read the latest Ask Harold question and Harold's response or ask a question of your own!


October 18 & 19, 2011
ASTD Telling Ain't Training Mini-Conference, Arlington, VA

October 24 & 25, 2011
ASTD Telling Ain't Training Mini-Conference, Denver, CA

November 16-18, 2011
CSTD Conference, Toronto, Canada 

For details about these events, click HERE

To learn more about engaging Harold Stolovitch to speak at your organization, click HERE

Congratulations Telling Ain't Training Winners!

To celebrate the recent launch of our second edition of Telling Ain't Training, we ran a contest looking for fun, fresh and catchy messages from Telling Ain't Training that could be expressed as bumper stickers. Thank you to all who participated in our contest. We chose our five favorites and awarded the winners with autographed copies of Telling Ain't Training - Updated, Expanded and Enhanced. Here's who won:

Carmine Pollice, GLENTEL Retail Division, District Sales Manager, Quebec South West: Training ≠ Instructing ≠ Educating

Mona Drouhard, Spirit Aerosystems, Fuselage Segment Training and Employee Development: Learning - the key to unlocking potential

Sheila MacCallum, Learner-Centred by Design, Education & Development Services: Engagement - Learner meets Learning

Gloria Kukuk, TARDEC Organization Acquisition Point-of-Contact (OAP),RDECOM-TARDEC: Play it; remember it!

Rolf Bender, Sunflower Bakeries: Tell Train

Telling Ain't Training - Updated, Expanded and Enhanced deliberately avoids the one-way communication of "telling" trainers how to be more effective. Instead, it uses an interactive approach which models the basic message of the book - that is, humans learn best through active mental engagement. We expect the reader to "do" something, not just read! Despite its fun and breezy tone, every concept in the book is solidly backed up by research and includes an extensive list of references and endnotes to guide readers wishing to dig more deeply into individual topics of interest. This second edition adds a new section that addresses technology and learning conceptually and provides rich examples and pragmatic considerations. The ultimate goal of the book is to offer the reader an opportunity to break through learning barriers, to separate learning myth from research-based findings, and to dispel counterproductive beliefs and practices that harm the instructional process.

To learn more, read a sample chapter or to order a copy today, click HERE.

Harold & Erica


What is Technology and What Does It Do for Learning?
By Harold D. Stolovitch, Erica J. Keeps and Marc Rosenberg

Technology has two main definitions. One focuses on artifacts and tools - from flint-chipping devices for crafting spearheads to computers and satellites for transmitting messages. The other is concerned with the application of scientific and organized knowledge: ergonomics, economics and medicine. Both have a single aim: To solve practical problems. When we turn to learning, the practical problem is how to increase the efficiency and effectiveness of training. In other words, how we can make it cheap, fast and really good.

Let's delve into this more deeply. You want to be an efficient and effective training professional. What does each of these words mean? READ ON...


Who Trains Your Trainers?

Training trainers is our core business. Small companies, large corporations, military and government as well as non-profits turn to HSA LEARNING & PERFORMANCE SOLUTIONS to train not only their trainers but the master trainers who are responsible for training the organizations' trainers.

HSA offers a Master Train-the-Trainer program with licensing option. To learn more, click HERE.


2011 CSTD Conference & Trade Show

The CSTD Annual Conference is the largest gathering of training and development professionals in Canada. Bringing together Instructional Designers, Training Managers, eLearning Developers, Facilitators, Performance Consultants and other workplace learning professionals, this unique event provides unparalleled professional development and networking opportunities. Harold Stolovitch will be presenting "Facilitate Your Way to Learning Results" in the Thought Leader Series this year as well as organizing and conducting The Trading Post event with Erica Keeps. Click HERE for more information.


At HSA Learning & Performance Solutions LLC, we've seen a lot over the years.  We know the business of learning.  We know the role human performance plays in business success.  We know how to uncover and address needs, then create appropriate solutions.  We pride ourselves on helping organizations achieve high levels of performance - and success.  HSA is a leader in workplace learning and performance improvement.  Our proven learning and performance solutions have helped maximize employee performance at dozens of organizations throughout the world.  Our principals, Harold D. Stolovitch and Erica J. Keeps, share a common passion - developing people. Together they have devoted a combined total of over 80 years to make workplace learning and performance both enjoyable and effective. Their dedication to improving workplace learning and performance is reflected in the workshops they run internationally on training delivery, instructional design and performance consulting. Together, they are co-editors of the first two editions of the Handbook of Human Performance Technology and co-authors of the best-selling, award-winning series of books Telling Ain't Training - Updated, Expanded and Enhanced, Training Ain't Performance, Beyond Telling Ain't Training Fieldbook and Beyond Training Ain't Performance Fieldbook published by ASTD Press. They are also co-authors of the Wiley/Pfeiffer Learning & Performance Toolkit Series.  To learn more, click HERE.

www.hsa-lps.com      info@hsa-lps.com      1.888.834.9928

© 2011 Harold D. Stolovitch and Erica J. Keeps