Ten HSA Predictions for 2000 and Beyond

Don't expect amazing miracles to dramatically transform human learning and performance just because we have crossed the Y2K threshold. Rather, look for what we already have learned about performance improvement to become increasingly refined and applied in the workplace.

• Clear understanding of uses and limitations of technology-based learning (TBL).
• General commitment to front-end analysis before launching into training ventures.
• High demand for soundly engineered learning systems, courses and materials rather than cobbled together info dumps.
• High demand for evidence that training and other performance interventions work - emphasis on demonstrated ROI.
• Rediscovery of the value of live, interactive learning events.
• Conscious, clear understanding of the value of human capital.
• Deeper understanding of: learning organization; corporate university; knowledge management; reusable learning objects.
• Large numbers of partnerships between internal and external groups for improving human performance.
• Transformation of training groups to human performance support services.
• Emergence of human performance technology as a major, influencing field for achieving workplace and societal goals.

See below to learn how to make these predictions a reality in your organization

Bridging the Centuries

In 1999, HSA completed two "best practices" studies on learning and performance. One focused on technology-based interventions. The second was more inclusive. It examined information from over 400 companies on training and performance support successes. In both cases, HSA compiled lists of lessons learned.

What emerges from these studies as well as literature reviews is a simple conclusion: Fundamentals, not fads, are the keys to success. Hence, our predictions. Leading successful companies (in terms of market share, revenues, profitability, share value) are more committed to learning and human performance improvement than other less successful ones. Helping people learn and perform is a key strategy for their business success.

A second finding from the studies: No one company has it all - does everything right. However, the leaders try harder and continue to expand their repertoire of performance improvement capabilities. HSA can work with your organization to achieve the strategic value of high impact learning and performance support systems.

Make HSA's predictions come true for your organization. HSA can partner with you to achieve your desired results.